Shipping policy

Shipping Policy

Last updated: July 20, 2026

This Shipping Policy applies to all orders placed through https://neobics.com.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully confirmed. Orders are not processed, dispatched, or delivered on public holidays. Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Shipping Destinations

Neobics currently ships to all states and union territories across India.

Estimated Delivery Time

Standard delivery within India generally takes 3–7 business days from the date of dispatch. Delivery times are estimates only and may vary depending on your location, courier operations, weather conditions, public holidays, or other factors beyond our control.

Shipping Charges

Shipping charges, where applicable, will be calculated and displayed during checkout before your order is confirmed.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the courier partner's website.

Shipping Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to courier service disruptions, weather conditions, public holidays, or other unforeseen circumstances. If your order experiences a significant delay, please contact us at support@neobics.com, and we will assist you as quickly as possible.

Damaged or Lost Shipments

If your order arrives damaged or is lost during transit, please contact us immediately at support@neobics.com with your order number and supporting photographs (if applicable). We will work with our courier partner to investigate the issue and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

NEOBICS

Email:
support@neobics.com